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The importance of reviews

Building credibility and trust



When you’re thinking about buying something new, do you trust what the company or their representatives are telling you, or do you turn to customer reviews?

We do the second one too! And we’re not alone, with over 95% of customers reading online reviews before buying a product.

There’s no denying customer reviews build credibility and trust, and should play a key role in any marketing strategy, but how do you encourage happy customers to leave positive reviews?

Tune in to this episode of the Revitalise & Grow podcast where we reveal all!


Resources

For further reading, you may like the following blogs:

How to deal with negative reviews on social media